This is the web site of https://MiracleBlanket.com and https://miraclebabyusa.com
Our postal address is:
Miracle International, Inc
265 Scotland Dr
Alabaster, AL 35007
We can be reached via e-mail regarding this privacy statement at Privacy@MiracleBlanket.com, or regarding anything else at CustomerService@MiracleBlanket.com.
You can reach us by telephone toll free at (866)286-6386.
For each visitor to our Web page, our Web server automatically recognizes the consumer’s domain name and IP address (where possible).
We collect the domain name and IP address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail or place orders with us, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information, information regarding orders and payment, and information from site registrations.
The information we collect is used to improve the content of our Web page, and is not shared with other organizations for commercial purposes.
With respect to email addresses: When you place an order with us, we ask for your email primarily to communicate with you about your order. You will receive notifications regarding your order at the email address you provide. We also offer the option of “opting in” for our news and specials distribution. If you elect to receive these, we may send you (infrequent) newsletters with news we think you may find interesting. Any such newsletter will usually also contain sale specials that nobody else will hear about. On average, we send one such email each quarter. (Every three months.) If you decide at any time to stop receiving our newsletter, unsubscribing is as easy as clicking the unsubscribe link that is included in each one. We will never sell or give your email address to anybody
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from our postal mailing lists.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and to provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them. Consumers can request this information by e-mail us at the above address.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number so that we may address your concerns.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Should you complete and submit a form on this site. We will collect all entered data and store it on our secure server.
We may ask for your name, telephone number, home address, email address and age. When a purchase is made on our site, in addition to the above, we also ask for delivery address and payment method details. We may obtain information about you to help us develop and improve our services further through online surveys and other requests.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use google analytics to collect analytic data about users of our website. No Analytics data is collected by our servers. Please review Google’s Privacy Statement for more information on how they use your data. https://policies.google.com/privacy?hl=en
The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 14 days.
Our Online Store
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
How we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Security logs are retained for 14 days.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. See Analytics information above on collection of site usage.
What third parties we receive data from
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
We accept payments through PayPal and Authorize.net. When processing payments, some of your data will be passed to these companies, including information required to process or support the payment, such as the purchase total and billing information.
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who we share your data with
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than us. However, we will not pass your information on to any other third parties for marketing purposes unless you have agreed for us to do so.
We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.